Privacy Policy
1. Introduction
SportTechBros.com (“we,” “our,” or “us”) is committed to protecting the privacy and personal data of our users and complying with all applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. We prioritize transparency and accountability in how we handle personal data, and we are devoted to building a secure and trustworthy platform for our community.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users visiting or interacting with our website, sporttechbros.com, and any associated services or features. We act as the “Data Controller” under GDPR, meaning we determine the purposes and means of processing your personal data. This policy applies regardless of the method in which you access our services, including browsers, mobile devices, or third-party integrations.
For residents of California, this Privacy Policy aligns with the CCPA and outlines your rights regarding your personal information.
3. Categories of Data Processed
We collect and process the following categories of personal data:
a. Usage Data
– Browser type and version
– IP address
– Operating system
– Referral source
– Date and time of visits
– Pages viewed and session duration
– Clickstream and interaction patterns
b. Account Data
– Full name
– Physical address (billing and/or shipping)
– Email address
– Phone number
– Login credentials (encrypted)
c. Profile Data
– User preferences, interests, and account settings
– Purchase history and activity on sporttechbros.com
– Personalization and behavior-based insights
d. Communication Data
– Customer service inquiries and support ticket contents
– Correspondence records (email, chat, feedback forms)
– Internal notes linked to support history
e. Technical Data
– Device identifiers
– Screen resolution and operating system
– Browser plugins
– Time zone and language settings
– System and performance diagnostics
f. Transaction Data
– Purchase details and order history
– Payment information (processed through third-party providers)
– Shipping addresses and delivery tracking info
g. Preference Data
– Marketing and communication preferences
– Opt-in/opt-out choices
– Product categories and topics of interest
4. Legal Bases for Processing
We process your personal data pursuant to the following lawful bases under the GDPR:
– Consent: When legally required, we will only process your personal information if you have given us clear permission to do so (e.g., marketing subscriptions).
– Contractual Necessity: To fulfill contractual obligations such as delivering a purchased product or managing your account.
– Legitimate Interests: For security, fraud prevention, improvement of our services, analytics, and communication—without overriding your rights.
– Legal Obligations: To comply with applicable legal or regulatory requirements.
5. Your Rights
If you are located in the European Economic Area (EEA) or a resident of California, you have the following data subject rights:
– Right of Access: You may request a copy of your personal data held by us.
– Right to Rectification: You may correct inaccurate or incomplete personal information.
– Right to Erasure: You may request deletion of your personal data in certain circumstances.
– Right to Restrict Processing: You may request limits on how your personal data is processed.
– Right to Data Portability: You may receive your personal data in a structured, machine-readable format.
– Right to Object: You may object to processing based on legitimate interest, including direct marketing.
– Right to Opt-Out (CCPA): You may opt out of the sale or sharing of your personal data with third parties.
To exercise any of these rights, please contact us at [email protected]. We will respond to all verifiable requests in accordance with applicable laws.
6. Security Measures
We implement a comprehensive set of technical and organizational security measures designed to protect your personal data:
– End-to-end encryption of sensitive data in transit and at rest
– Role-based access controls and user authentication mechanisms
– Routine data backups and business continuity protocols
– Secure development practices and infrastructure-level safeguards
– Staff education and training on privacy and data protection
While we strive to protect your data, no system can be guaranteed 100% secure. We continuously monitor and improve our security practices.
7. International Transfers
Personal data collected on sporttechbros.com may be transferred to and processed in countries outside of your country of residence, including those that may not provide the same level of data protection. Where we transfer personal data across borders:
– We rely on Standard Contractual Clauses approved by the European Commission or other appropriate safeguards as required under GDPR.
– We assess the privacy practices and compliance posture of our third-party service providers and affiliates.
By using our services, you acknowledge and consent to such international transfers as necessary for our operations.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, subject to your rights and applicable legal obligations. Retention periods vary by data type:
– Account, Profile, and Communication Data: Retained for the life of the account and up to 2 years following inactivity or closure
– Transaction Data: Retained for 7 years for tax and accounting compliance
– Technical and Usage Data: Retained for up to 18 months for analytics
– Preference and Marketing Consent Data: Retained until withdrawn or updated by the user
Upon expiration of the applicable retention period, data will be securely deleted or anonymized.
9. Cookie Policy
We use cookies and similar tracking technologies on sporttechbros.com to enhance your browsing experience. Cookies are categorized as follows:
a. Essential Cookies: Necessary for the basic functioning of the website (e.g., session management, account login).
b. Functional Cookies: Enable enhanced features such as remembering user preferences and language settings.
c. Analytics Cookies: Help us understand how users interact with our site (e.g., page views, time spent) to improve performance.
d. Performance Cookies: Allow us to test new features and monitor website performance metrics.
Some cookies are set by third-party analytics and marketing providers we work with, subject to their own privacy policies.
10. Cookie Management and Compliance with GDPR & CCPA
Visitors from regions governed by GDPR or CCPA have the right to manage their cookie preferences:
– A consent banner appears upon your first visit to sporttechbros.com, allowing you to accept or decline non-essential cookies.
– You may modify your cookie preferences at any time via the website’s cookie settings interface.
– To comply with “Do Not Sell or Share My Personal Information” provisions of CCPA, we do not sell your data in exchange for monetary value and provide opt-out mechanisms for third-party tracking.
11. Special Protections for Children
We do not knowingly collect personal data from children under the age of 13. If you are a parent or legal guardian and believe your child has provided us with personal data, please contact us at [email protected]. We will promptly investigate and delete appropriate data upon verification.
12. Policy Updates & User Notifications
We reserve the right to amend or update this Privacy Policy at our discretion. Any material changes will be communicated prior to taking effect through prominent notice on sporttechbros.com or by direct communication when appropriate. We encourage you to review this policy regularly to stay informed about how we protect your data.
13. Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Email: [email protected]
Website: sporttechbros.com
We are committed to ensuring your data protection rights and maintaining compliance with all applicable privacy regulations. Please do not hesitate to reach out with any privacy-related inquiries or concerns.